Security and privacy you can rely on.

Your data’s security and privacy are our top priorities. We use advanced encryption, comply fully with GDPR, and give you full control with flexible data retention settings.

Custom data retention

Choose storage durations from 1 to 18 months, with automatic deletion after the period ends.

Illustration representing Pingen's security and privacy features for safe letter processing

Two-factor authentication

Add an extra layer of security with 2FA, providing a second step to verify access to your data.

ISO 27001 certified

Your data is stored and processed in ISO 27001 certified hosting and print facilities.

100% GDPR compliant

Pingen is fully GDPR compliant, ensuring adherence to all regulatory requirements.

Define retention periods for addresses & letters.

You are in control how long your data remain stored in Pingen. Separate retention periods are offered for address data and letters.

Data retention options range from 1 to 18 months. Once the chosen duration ends, your data is automatically deleted.

Secure return mail handling.

Undeliverable letters are automatically recorded by PostNL and reported via email or Webhook by Pingen.

After recording, these letters are securely destroyed without being opened.

TLS secured and GDPR compliant.

Your data’s security and confidentiality are our highest priorities. Pingen ensures data transfers are protected with 256-bit TLS encryption.

All processes are fully compliant with GDPR standards, giving you peace of mind that your information is handled securely.

“We’ve built our platform with security at its core, keeping your data safe and in your control. To uphold this claim, we regularly conduct penetration tests with independent experts to ensure our security measures are always up to date.”

Graem Lourens, co-founder and CTO of Pingen

Delivered with high-quality partners

Secure hosting

Our servers in Switzerland are securely hosted by ISO 27001-certified Cloudscale, ensuring strong protection and full data compliance.

Professional print centers

Pingen partners with ISO 27001-certified print facilities to ensure your letters are processed and printed to the highest industry standards.

PostNL delivery

In the Netherlands, letters are printed locally and delivered via PostNL. For other countries, we use local postal services or DHL for international delivery.